Thank you!

by havingfun4454insun1

March 02, 2009

I went in for a haircut last Friday, but was not seen as there was some kind of problem with the stylist not showing up. They made up for it by offering my rescheduled haircut free of charge. I went in a few days later for my haircut, this time with Carol, who was so friendly and nice, and took great pains to give me a great cut-- then took me around the building for a quick tour. It's very tranquil and inviting. I definitely recommend it to anyone who needs to feel pampered. The facility is wonderful, the customer service is amazing, and a special 'thank you' to Carol for my good hair

In regards to...

by workinghard1

February 27, 2009

I feel the need to respond to the previous review titled "bad communication". I was the nail tech involved with this situation and I have to say that it did not happen like this. I greeted the client and asked if we were going to do acrylics. The client responded with "no, I have solar nails". I agree there was miscommunication because solar nail product is acrylic. When the client asked for solar nails over the phone, the receptionist was correct in saying that we offered that service. I tried to be accommodating and as honest as possible. We don't do gel nails and was honest in letting her know this. I offered pink acrylic because it IS very pretty and not too blush. The product we have also does not yellow which is a problem with some gels. I am writing this because it is unfair for someone to accuse us of not being great at our jobs especially since I have been a nail tech. for 10 years. We take a great deal of pride in our work and would hope that just because you can pay $ 20 for a set of nails and a pedicure at one place, does not mean we overcharge for what you get here...... sanitation and honesty.

Great color, great cut

by PootsinBoots

February 23, 2009

I've been a client at Kalista for a few months now. During my "growing out my hair" phase, June kept me trimmed, tidy and patient. Then I decided my longer hair wasn't doing a thing for my plus-size face. I had a gift certificate from Christmas, and decided drastic measures were going to be taken. I called the appointment lady and demanded the one and only girl who can do red without it looking like it was out of a bottle (little-known fact: every spa/salon has ONE, just ONE, stylist who is stellar at red). After some hold time, the appointment gal directed me toward Sarah. I'm a natural redhead, but my red has faded to blondish in my 30s. Sarah worked with my neurosis, kept me calm, cut four inches off my hair expertly, and colored me up a Perfect auburn. I mean PERFECT. It's red, but not fake. I got an edgier look that better suits my personality. Thanks, Sarah!!!!!! Katherine H.

• Pros: Sarah
• Cons: Pricey, but worth it!

Best Salon experience in Portland!

by nrustigan

February 16, 2009

I have been going to Kalista on and off for about 7 years now and I have always had the BEST customer service and been 100% completely satisfied with my hair cuts and color. My daughter has also been in and taken care of with complete satisfaction as well as my son...the atmosphere is definately unique and relaxing as well as being enviromentally hip with not only the products used but sold as well. The salon itself has so many different ammenities offered it's a shame that more people don't know about this wonderful place! I have always been happy with everything about Kalista and will continue to be going there in the years to come!

Hairdressers should be great listeners! You go Maegy!

by LaMenTingT

February 02, 2009

I am a b@#$h when it comes to my hair but never to the face of the hair princesses cause they hold the scissors. That being said, I try to explain to the ladies that chop, as best I can, that I like my long hair and I want to keep it that way. Once I leave and see how much they lopped off, I decide whether to drag them through the mud or exalt them to the throne of HAIR. Hair mamas, if you are my hairdresser and I come in saying chop it all off, you say "Honey he's not worth it."

I went to Kalista today and had MAEGY as my lovely hair maven. She listened, did exactly what I wanted, prodded me about my lovelife, complimented my hair, brought out it's natural beauty, and finally offered me a great shine product that is, like they say, cruelty free. GOOD JOB MAEGY! I'm a hard to sell kind of gal and you got my vote.

• Pros: Great hair, lots of parking, fun location
• Cons: uncomfortable chairs on waiting area unless you're from the year 1798